Our team is here to help during business hours

Our team is here to help! Please send us an email at support@liquorloot.com and we'l get back to you within 24 hours.

Liquor Loot

To update your payment information please pop a message through to our team on live chat, and they can get a secure link out to you to update your information right away. You can pay for your subscription via credit card, Shop Pay, Apple Pay or Paypal.

To update your payment information please pop a message through to our team on live chat, and they can get a secure link out to you to update your information right away. You can pay for your subscription via credit card, Shop Pay, Apple Pay or Paypa

I need to update my payment information

My Liquor Loot Account

What is Liquor Loot?

How can I get in touch?

Do you make your own spirits?

Where are you based?

I want to work with Liquor Loot

About Us

What is members pricing?

Which Liquor Loot Subscription is right for me?

How do I update my subscription?

Can I pause my subscription?

Can I have multiple subscriptions?

Can I change the frequency of my deliveries?

How do I cancel my subscription?

Subscriptions

How do Liquor Loot Gift Cards Work?

How Do I redeem my Liquor Loot Gift Card?

Are there charges in redeeming a gift subscription?

I haven't received my gift card yet!

Can I swap my gift card to gin or whisky?

I want to send a gift subscription with out a gift card

Can I send a pack or bottle as a gift?

Bulk + Corporate Gifting

Gifts + Gift Subscriptions

Where do you ship?

How long will shipping take?

How much does shipping cost?

Should I select transit cover at checkout?

What happens if I miss my delivery?

Can my parcel be left in a safe place?

Can I collect my order from your warehouse to save on shipping costs?

What happens if my delivery is damaged, late, or goes missing?

Do you ship internationally?

Shipping + Delivery

Why my discount code is not working?

Do you have any upcoming sales?

How do I get members pricing?

Promotions

Liquor Loot Advent Calendars

How big are the bottles in the tasting packs?

The item I want is out of stock!

I need help choosing a pack or a bottle

Products

I cannot access my Liquor Loot Account

I need to update my contact Information

Accessing My Tasting Videos for my subscription

Email + Communications

How can I pay for my purchase?

Why was I charged $1 on my card?

Can I buy now pay later?

What is your return policy?

Checkout + Payments

What is a Liquor Loot Advent Calendar?

What types of advents are available in 2023?

What is in the calendars?

Why do I have more than one order confirmation?

I'm gifting my advent calendar - how does that work?

Do you do corporate gifting for advents?

How can I pay for my Advent Calendar?

What is your returns policy for advent calendars?

I've bought my calendar from a retailer and have questions!

Advent Calendars

I need to update my payment informationUpdated a year ago