Our team is here to help during business hours

Our team is here to help! Please send us an email at support@liquorloot.com and we'l get back to you within 24 hours.

Liquor Loot

<span id="isPasted" style="color: rgb(124, 112, 107); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We are so sorry your parcel hasn&apos;t arrived yet!&#xA0;<span style="color: rgb(124, 112, 107); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">A few things to check - if your parcel is marked as &apos;delivered&apos; and you haven&apos;t received it, double check that a family member, housemate or neighbour hasn&apos;t signed for your delivery on your behalf. If your parcel is delayed, we normally see parcels delivered within 5-10 days of the expected delivery date. Your tracking will have the most up to date information.<span style="color: rgb(124, 112, 107); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If your parcel has arrived damaged, please take photos and send to our friendly support team&#xA0;<span id="isPasted" style="color: rgb(124, 112, 107); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="mailto:support@liquorloot.com">right here</a> and they can assist you further.&#xA0;

We are so sorry your parcel hasn't arrived yet!. A few things to check - if your parcel is marked as 'delivered' and you haven't received it, double check that a family member, housemate or neighbour hasn't signed for your delivery on your behalf. If

What happens if my delivery is damaged, late, or goes missing?

Shipping + Delivery

What is Liquor Loot?

How can I get in touch?

Do you make your own spirits?

Where are you based?

I want to work with Liquor Loot

About Us

What is members pricing?

Which Liquor Loot Subscription is right for me?

How do I update my subscription?

Can I pause my subscription?

Can I have multiple subscriptions?

Can I change the frequency of my deliveries?

How do I cancel my subscription?

Subscriptions

How do Liquor Loot Gift Cards Work?

How Do I redeem my Liquor Loot Gift Card?

Are there charges in redeeming a gift subscription?

I haven't received my gift card yet!

Can I swap my gift card to gin or whisky?

I want to send a gift subscription with out a gift card

Can I send a pack or bottle as a gift?

Bulk + Corporate Gifting

Gifts + Gift Subscriptions

Where do you ship?

How long will shipping take?

How much does shipping cost?

Should I select transit cover at checkout?

What happens if I miss my delivery?

Can my parcel be left in a safe place?

Can I collect my order from your warehouse to save on shipping costs?

Do you ship internationally?

Why my discount code is not working?

Do you have any upcoming sales?

How do I get members pricing?

Promotions

Liquor Loot Advent Calendars

How big are the bottles in the tasting packs?

The item I want is out of stock!

I need help choosing a pack or a bottle

Products

I cannot access my Liquor Loot Account

I need to update my payment information

I need to update my contact Information

Accessing My Tasting Videos for my subscription

Email + Communications

My Liquor Loot Account

How can I pay for my purchase?

Why was I charged $1 on my card?

Can I buy now pay later?

What is your return policy?

Checkout + Payments

What is a Liquor Loot Advent Calendar?

What types of advents are available in 2023?

What is in the calendars?

Why do I have more than one order confirmation?

I'm gifting my advent calendar - how does that work?

Do you do corporate gifting for advents?

How can I pay for my Advent Calendar?

What is your returns policy for advent calendars?

I've bought my calendar from a retailer and have questions!

Advent Calendars

What happens if my delivery is damaged, late, or goes missing?Updated 5 months ago